A new social engagement

Written by Visual Thinker. Posted in Articles, Social Media, Technology

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Published on June 08, 2016 with No Comments

The New Social Engagement: A Visit to Zappos

Most Mashable readers have probably heard of the online retail company, Zappos. You may have learned of them via Twitter (Twitter reviews) and count yourself among the 400,000+ people that follow the CEO, Tony Hsieh (pronounced Shay but who people refer to as Tony), or from a friend after she had one of the best customer experiences in her life.

No matter how you heard of them, we wager to guess that you did so through word-of-mouth. And word about Zappos has been spreading. . . . Read Mashable Blog

We they learned:

1. Your relationships are your brand
2. Deliver a positive experience
3. Embrace transparency … it’s gonna happen whether you like it or not.

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